Is this Gateway hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Gateway hotel?

Check-in time for Gateway hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Gateway hotel have a swimming pool?

Yes, this Gateway hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Gateway hotel?

Best-rates for the Gateway hotel starts from $124 per night with includes Hot Tub, Laundry, Pool, Security/Safety, Barbecue/Outdoor Cooking, Child Friendly, Entertainment, Breakfast, Kitchen, Parking, Balcony/Terrace, Wellness Facilities, Guest Services, Air Conditioner, Bedding/Linens, Toiletries, Internet, TV, Business Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Gateway hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Gateway hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Gateway hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Gateway hotel?

Based on the information reported by the owner or manager, the Gateway hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Gateway hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG | Hotel in Austin

9.2 (1001 Reviews) | 1 Bathroom

Gateway Hotel | Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG

Hotel in Gateway, Austin

Hotel in Austin with a 24-hour fitness center and an outdoor pool
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area.
Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG offers 110 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Austin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Amenities

Air Conditioner

Parking

Pool

Balcony/Terrace

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Hair dryer

Toothbrush and toothpaste (on request)

Private bathroom

Free toiletries

Toilet paper

Towels

Soap

Bedroom

Pillow-top mattress

Air conditioning (climate-controlled)

Blackout drapes/curtains

Premium bedding

Bed sheets

Heating (climate-controlled)

Free cribs/infant beds

Safe

Separate sitting area

Iron/ironing board

Desk

Phone

Breakfast

Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Free reception (select days)

Coffee/tea in common area(s)

Refrigerator

Microwave

Coffee/tea maker

Cookware/dishes/utensils

Parking

Wheelchair-accessible parking available

Free self parking on site

Free RV/bus/truck parking on site

Accessibility

Wheelchair-accessible registration desk

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Braille signage

Activities

Hot tub

24-hour fitness center

Outdoor pool

Entertainment

42-inch flat-screen TV

Digital channels

Premium channels

General

24-hour business center

Meeting rooms - 2

Computer station

Water dispenser

Banquet hall

Front-desk safe

Free newspapers in lobby

ATM/banking services

English

Smoke-free property

TV in lobby

Guest Services

Microwave

Fence around the pool

Snack bar/deli

Outdoor pool

Laundry facilities

Refrigerator

Free cribs/infant beds

Dry cleaning service

24-hour front desk

Daily housekeeping

Laundry facilities

Luggage storage

Concierge services

Multilingual staff

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi and wired Internet

Outdoors

Free pool cabanas

Terrace

Picnic area

BBQ grill(s)

Pool sun loungers

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight contactless check-in available late check-in subject to availability minimum check-in age: 21

Check-out

Check-out before 11 am contactless check-out available express check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg) this property uses solar energy

Reviews

Susan

Dec 17, 2025 08:24:51 AM

Review Score: 10

Summary: I appreciated the kindness of both of the staff members I dealt with. They went out of their way to be caring and kind. Both the check in and check out experience was magnificent. I commend your hotel for hiring them. The beds were cozy, and the coffee was terrific. It was a cold day, so hot coffee was great. Did not have the same experience with the tru location, so id choose this locatiin over the other next time

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room, 2 Queen Beds, Accessible (Communication Accessible) Room Size: m² 2 Queen Beds	General Hydromassage showerhead, Shower/tub combination, Number of bedrooms - 1, Wardrobe or closet, Room and bed type depend on availability check-in, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed, Accessible (Communication Accessible) Room Size: m² 1 King Bed	General Hydromassage showerhead, Number of bedrooms - 1, Wardrobe or closet, Shower only, Sofa bed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Standard Room, 2 Queen Beds Room Size: m² 2 Queen Beds	General Hydromassage showerhead, Shower/tub combination, Number of bedrooms - 1, Wardrobe or closet, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed Room Size: m² 1 King Bed	General Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 1 King Bed Room Size: m² 1 King Bed	General Hydromassage showerhead, Number of bedrooms - 1, Wardrobe or closet, Shower only, Sofa bed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Room, 1 King Bed, Accessible (Communication, Mobility Tub) Room Size: m² 1 King Bed	General Wheelchair-width doorways, Wardrobe or closet, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1, Accessible bathtub
Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower) Room Size: m² 1 King Bed	General Wheelchair-width doorways, Wardrobe or closet, Wheelchair accessible, Bed count minimum 1, Roll-in shower, Bed count maximum 1, Number of bathrooms - 1
Room (Specialty) Room Size: m² 2 King Bed and Double Sofa Bed 3 Queen Beds and Double Sofa Bed	General Hydromassage showerhead, Shower/tub combination, Wardrobe or closet, Room and bed type depend on availability check-in, Bed count maximum 3, Bed count minimum 2, Number of bathrooms - 1
Standard Room Room Size: m² 2 King Bed and Double Sofa Bed 2 Queen Beds	General Hydromassage showerhead, Shower/tub combination, Number of bedrooms - 1, Wardrobe or closet, Room and bed type depend on availability check-in, Bed count minimum 2, Bed count maximum 2
Suite, 2 Queen Beds, Accessible, Non Smoking (Communication, Mobil Transfer Shower) Room Size: m² 2 Queen Beds	General Wardrobe or closet, Room and bed type depend on availability check-in, Transfer shower, Bathtub or shower, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower) Room Size: m² 1 King Bed	General Wheelchair-width doorways, Wardrobe or closet, Bathtub or shower, Wheelchair accessible, Bed count minimum 1, Roll-in shower, Bed count maximum 1, Number of bathrooms - 1
Suite, 2 Queen Beds, Accessible (Communication Accessible) Room Size: m² 2 Queen Beds	General Hydromassage showerhead, Shower/tub combination, Number of bedrooms - 1, Wardrobe or closet, Room and bed type depend on availability check-in, Bed count minimum 2, Bed count maximum 2
Suite, 1 King Bed Room Size: m² 1 King Bed	General Hydromassage showerhead, Number of bedrooms - 1, Wardrobe or closet, Shower only, Sofa bed, Separate bedroom, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Suite, 1 King Bed, Accessible (Communication Accessible) Room Size: m² 1 King Bed	General Hydromassage showerhead, Wardrobe or closet, Shower only, Room and bed type depend on availability check-in, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Suite, 2 Queen Beds Room Size: m² 2 Queen Beds	General Hydromassage showerhead, Shower/tub combination, Wardrobe or closet, Room and bed type depend on availability check-in, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2