The Shay, a Destination by Hyatt | Hotel in Los Angeles

8.9 (85 Reviews) |   Pet Friendly  16 Bathrooms  53 Guests
Lucerne - Higuera Hotel | The Shay, a Destination by Hyatt

Hotel in Lucerne - Higuera, Los Angeles

Located in Los Angeles, 3 miles from Petersen Automotive Museum, The Shay, a Destination by Hyatt provides accommodations with an outdoor swimming pool, private parking, a fitness center and a shared lounge. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi. Guests can have a drink at the bar. The hotel has a terrace. You can play pool at The Shay, a Destination by Hyatt. Los Angeles County Museum Of Art (LACMA) is 3.4 miles from the accommodation, while Venice Beach Boardwalk is 5.9 miles away. Los Angeles International Airport is 7.5 miles from the property.

The Shay, a Destination by Hyatt is located in Los Angeles.

This 144 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Kitchen, Air Conditioner, Parking, and several others. This is a good star rated property and has over 85 reviews with the average score of 8.9 . Coming to Los Angeles and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 144 Bedrooms Hotel if you want to learn more about this place in Los Angeles. These details are authentic, as they are provided by our partner, booking.com.

This The Shay, a Destination by Hyatt in Los Angeles is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Shay, a Destination by Hyatt”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Bar
  • Breakfast in the room
  • Restaurant
  • Coffee house on site
  • Kids' meals
  • Wine/Champagne
Parking
  • Parking garage
  • Private Parking
  • Parking
  • Electric vehicle charging station
  • Parking on site
Accessibility
  • Lowered sink
  • Toilet with grab rails
  • Raised toilet
  • Wheelchair accessible
Activities
  • Fitness center
  • Personal trainer
  • Game room
  • Happy hour
  • Temporary art galleries
  • Fitness
  • Pool table
Entertainment
  • Board games/Puzzles
General
  • Safe
  • Hypoallergenic room available
  • Elevator
  • Heating
  • Smoke-free property
  • Pet friendly
  • Non-smoking rooms
  • Air conditioning
  • Facilities for disabled guests
Guest Services
  • Shared lounge/TV area
  • Daily housekeeping
  • Pet bowls
  • Dry cleaning
  • Valet parking
  • Concierge
  • Room service
  • 24-hour front desk
  • Express check-in/out
  • Baggage storage
  • Meeting/Banquet facilities
  • Fax/Photocopying
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Outdoor pool (year-round)
  • Outdoor pool
  • Terrace
  • Outdoor furniture
Security/Safety
  • Key card access
  • Smoke alarms
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Security alarm
  • 24-hour security
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Physical distancing in dining areas
  • Breakfast to-go containers
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Process in place to check health of guests
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Physical distancing rules followed
  • Mobile app for room service
  • Contactless check-in/out
  • Cashless payment available
Spa
  • Beach chairs/Loungers
  • Pool bar
  • Rooftop pool
  • Swimming pool
Transportation/Shuttle
  • Public transit tickets

Policies

Check-in
The minimum age for check-in is 21
Cancellation policy
Non refundable
Pet Policy
Pets are allowed and charges may apply.

This hotel only accepts credit cards, debit cards and, where applicable, other contact-less forms of payment. it is a cash-free environmentguests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.92
Location:
8.81
Staff:
9.25
Facilities:
9.36
Comfort:
9.58
Cleanliness:
9.54
Erika
Feb 20, 2026 08:00:00 AM
Review Score:   8
USA
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Location was terrific
Negative: Bad coffee, sliding bathroom door was not working properly. Room patio was covered.
Summary: Great location
See All Reviews

Room Arrangement

Room Info Facilities
King Room with Accessible Tub - Disability Access
Room Type: Triple
Room Size: 33 m2
1 King bed(s) Bed
King Room with Accessible Tub - Disability Access

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Towels, Bathrobe, Body soap, Hairdryer, Toilet paper, Bathtub or shower, Shampoo, Conditioner, Private bathroom, Shower, Toilet, Free toiletries, Bathtub

General

Safe, Trash cans, Carpeted, Ironing facilities, Key card access, Heating, Laptop safe, Hypoallergenic, Smoke Alarm, Key access, Air conditioning, Privacy curtain

Media & Technology

Telephone, Video, Pay-per-view channels, Radio, Streaming service (like Netflix), Cable channels, Flat-screen TV, TV

Kitchen

Refrigerator

Living Area

Desk

Services

Wake-up service

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock

Accessibility

Entire unit wheelchair accessible, Lower sink, Adapted bath, Accessible by elevator, Raised toilet, Toilet with grab rails

Room amenities

Socket near the bed, Feather pillow, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
King Room with Balcony
Room Type: Triple
Room Size: 39 m2
1 King bed(s) Bed
King Room with Balcony

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Towels, Bathrobe, Body soap, Hairdryer, Toilet paper, Bathtub or shower, Walk-in shower, Shampoo, Conditioner, Private bathroom, Shower, Toilet, Free toiletries

General

Safe, Trash cans, Carpeted, Ironing facilities, Key card access, Heating, Laptop safe, Hypoallergenic, Smoke Alarm, Key access, Air conditioning, Privacy curtain

Media & Technology

Telephone, Video, Pay-per-view channels, Radio, Streaming service (like Netflix), Cable channels, Flat-screen TV, TV

Outdoors

Outdoor furniture, Terrace, Balcony

Kitchen

Refrigerator

Living Area

Desk

Services

Wake-up service

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock

Room amenities

Socket near the bed, Feather pillow, Non-feather pillow

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation
Queen Room with Two Queen Beds and Balcony
Room Type: Quad
Room Size: 40 m2
2 Queen bed(s) Bed
Queen Room with Two Queen Beds and Balcony

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Towels, Bathrobe, Body soap, Hairdryer, Toilet paper, Bathtub or shower, Walk-in shower, Shampoo, Conditioner, Private bathroom, Shower, Toilet, Free toiletries

General

Safe, Trash cans, Carpeted, Ironing facilities, Key card access, Heating, Laptop safe, Hypoallergenic, Smoke Alarm, Key access, Air conditioning, Privacy curtain

Media & Technology

Telephone, Video, Pay-per-view channels, Radio, Streaming service (like Netflix), Cable channels, Flat-screen TV, TV

Outdoors

Outdoor furniture, Terrace, Balcony

Kitchen

Refrigerator

Living Area

Desk

Services

Wake-up service

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock

Room amenities

Socket near the bed, Feather pillow, Non-feather pillow

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation
King Room with Hollywood Hills View
Room Type: Triple
Room Size: 28 m2
1 King bed(s) Bed
King Room with Hollywood Hills View

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Towels, Bathrobe, Body soap, Hairdryer, Toilet paper, Bathtub or shower, Walk-in shower, Shampoo, Conditioner, Private bathroom, Shower, Toilet, Free toiletries

General

Safe, Trash cans, Carpeted, Ironing facilities, Key card access, Heating, Laptop safe, Hypoallergenic, Smoke Alarm, Key access, Air conditioning, Privacy curtain

Media & Technology

Telephone, Video, Pay-per-view channels, Radio, Streaming service (like Netflix), Cable channels, Flat-screen TV, TV

Kitchen

Refrigerator

Living Area

Desk

View

View

Services

Wake-up service

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock

Room amenities

Socket near the bed, Feather pillow, Non-feather pillow

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation
King Studio
Room Type: Triple
Room Size: 46 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Towels, Bathrobe, Body soap, Hairdryer, Toilet paper, Bathtub or shower, Walk-in shower, Shampoo, Conditioner, Private bathroom, Shower, Toilet, Free toiletries

General

Safe, Trash cans, Carpeted, Ironing facilities, Key card access, Heating, Laptop safe, Hypoallergenic, Smoke Alarm, Key access, Air conditioning, Privacy curtain

Media & Technology

Telephone, Video, Pay-per-view channels, Radio, Streaming service (like Netflix), Cable channels, Flat-screen TV, TV

Kitchen

Refrigerator

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock

Room amenities

Socket near the bed, Feather pillow, Non-feather pillow

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation
Queen Room with Two Queen Beds
Room Type: Quad
Room Size: 33 m2
2 Queen bed(s) Bed
Queen Room with Two Queen Beds

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Towels, Bathrobe, Body soap, Hairdryer, Toilet paper, Bathtub or shower, Walk-in shower, Shampoo, Conditioner, Private bathroom, Shower, Toilet, Free toiletries

General

Safe, Trash cans, Carpeted, Ironing facilities, Key card access, Heating, Laptop safe, Hypoallergenic, Smoke Alarm, Key access, Air conditioning, Privacy curtain

Media & Technology

Telephone, Video, Pay-per-view channels, Radio, Streaming service (like Netflix), Cable channels, Flat-screen TV, TV

Kitchen

Refrigerator

Living Area

Desk

Services

Wake-up service

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock

Room amenities

Socket near the bed, Feather pillow, Non-feather pillow

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation
King Suite
Room Type: Suite
Room Size: 42 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Towels, Bathrobe, Body soap, Hairdryer, Toilet paper, Bathtub or shower, Walk-in shower, Shampoo, Conditioner, Private bathroom, Shower, Toilet, Free toiletries

General

Safe, Trash cans, Ironing facilities, Key card access, Heating, Laptop safe, Hardwood or parquet floors, Hypoallergenic, Smoke Alarm, Key access, Air conditioning, Privacy curtain

Media & Technology

Telephone, Video, Pay-per-view channels, Radio, Streaming service (like Netflix), Cable channels, Flat-screen TV, TV

Kitchen

Refrigerator

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock

Room amenities

Socket near the bed, Feather pillow, Sofa bed, Non-feather pillow

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation
King Room
Room Type: Triple
Room Size: 28 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Towels, Bathrobe, Body soap, Hairdryer, Toilet paper, Bathtub or shower, Walk-in shower, Shampoo, Conditioner, Private bathroom, Shower, Toilet, Free toiletries

General

Safe, Trash cans, Carpeted, Ironing facilities, Key card access, Heating, Laptop safe, Hypoallergenic, Smoke Alarm, Key access, Air conditioning, Privacy curtain

Media & Technology

Telephone, Video, Pay-per-view channels, Radio, Streaming service (like Netflix), Cable channels, Flat-screen TV, TV

Kitchen

Refrigerator

Living Area

Desk

Services

Wake-up service

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock

Room amenities

Socket near the bed, Feather pillow, Non-feather pillow

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation
Premium King Suite with Balcony
Room Type: Suite
Room Size: 64 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Towels, Bathrobe, Body soap, Additional bathroom, Hairdryer, Toilet paper, Bathtub or shower, Walk-in shower, Shampoo, Conditioner, Private bathroom, Shower, Toilet, Free toiletries, Bathtub

General

Safe, Trash cans, Ironing facilities, Key card access, Heating, Laptop safe, Hardwood or parquet floors, Hypoallergenic, Smoke Alarm, Key access, Air conditioning, Privacy curtain

Media & Technology

Telephone, Video, Pay-per-view channels, Radio, Streaming service (like Netflix), Cable channels, Flat-screen TV, TV

Outdoors

Outdoor dining area, Outdoor furniture, Terrace, Balcony

Kitchen

Dining table, Refrigerator

Living Area

Sitting area, Desk, Dining area

Services

Wake-up service

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Roll-in shower

Room amenities

Socket near the bed, Feather pillow, Sofa bed, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation
Premium King Suite
Room Type: Suite
Room Size: 59 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Towels, Bathrobe, Body soap, Additional bathroom, Hairdryer, Toilet paper, Bathtub or shower, Walk-in shower, Shampoo, Conditioner, Private bathroom, Shower, Toilet, Free toiletries, Bathtub

General

Safe, Trash cans, Ironing facilities, Key card access, Heating, Laptop safe, Hardwood or parquet floors, Hypoallergenic, Smoke Alarm, Key access, Air conditioning, Privacy curtain

Media & Technology

Telephone, Video, Pay-per-view channels, Radio, Streaming service (like Netflix), Cable channels, Flat-screen TV, TV

Kitchen

Refrigerator

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock

Room amenities

Socket near the bed, Feather pillow, Sofa bed, Non-feather pillow

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation
Queen Room with Two Queen Beds and Patio
Room Type: Quad
Room Size: 42 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Hairdryer, Toilet paper, Bathtub or shower, Private bathroom, Shower, Free toiletries

General

Safe, Laptop safe, Hypoallergenic, Air conditioning, Privacy curtain

Media & Technology

Telephone, Video, Pay-per-view channels, Radio, Cable channels, Flat-screen TV, TV

Kitchen

Refrigerator

Living Area

Desk

Outdoors

Patio, Terrace

Services

Wake-up service

Bedroom

Wardrobe or closet, Alarm clock
Queen Room with Two Queen Beds and Roll-In Shower - Disability Access
Room Type: Quad
Room Size: 33 m2
2 Queen bed(s) Bed
Queen Room with Two Queen Beds and Roll-In Shower - Disability Access

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Hairdryer, Bathtub or shower, Private bathroom, Shower, Free toiletries

General

Safe, Laptop safe, Hypoallergenic, Air conditioning, Privacy curtain

Media & Technology

Telephone, Video, Pay-per-view channels, Radio, Cable channels, Flat-screen TV, TV

Kitchen

Refrigerator

Living Area

Desk

Services

Wake-up service

Bedroom

Wardrobe or closet, Alarm clock
Queen Room with Two Queen Beds and Accessible Tub - Disability Access
Room Type: Quad
Room Size: 33 m2
2 Queen bed(s) Bed
Queen Room with Two Queen Beds and Accessible Tub - Disability Access

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Hairdryer, Bathtub or shower, Private bathroom, Shower, Free toiletries

General

Safe, Laptop safe, Hypoallergenic, Air conditioning, Privacy curtain

Media & Technology

Telephone, Video, Pay-per-view channels, Radio, Cable channels, Flat-screen TV, TV

Kitchen

Refrigerator

Living Area

Desk

Services

Wake-up service

Bedroom

Wardrobe or closet, Alarm clock
Suite with Spa Bath
Room Type: Suite
Room Size: 78 m2
1 Queen bed(s) Bed
One-Bedroom Suite
Room Type: Suite
Room Size: 86 m2
1 Sofa bed Bed
1 Queen bed(s) Bed
Presidential Suite
Room Type: Suite
Room Size: 102 m2
1 Queen bed(s) Bed

FAQ's

Is this Lucerne - Higuera hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Lucerne - Higuera hotel?

Check-in time for Lucerne - Higuera hotel starts counting from 4:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Lucerne - Higuera hotel have a swimming pool?

Yes, this Lucerne - Higuera hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Lucerne - Higuera hotel?

Best-rates for the Lucerne - Higuera hotel starts from $335 per night with includes Pool, View, Wheelchair Accessible, Ocean View, Accessibility, Security/Safety, Restaurant, Internet, Wellness Facilities, Child Friendly, Kitchen, Air Conditioner, Parking, TV, Oceanfront, EV Charge Station, Bar, Breakfast, Laundry, Pet Friendly, Balcony/Terrace, Business Services, Sports/Activities, Fireplace/Heating, Guest Services, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Lucerne - Higuera hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Lucerne - Higuera hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Lucerne - Higuera hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Lucerne - Higuera hotel?

Based on the information reported by the owner or manager, the Lucerne - Higuera hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Lucerne - Higuera hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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USD335
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