Skip to main content
East Syracuse Rentals USA New York Syracuse East Syracuse

Hilton Garden Inn Syracuse | Hotel in East Syracuse

| 8.4 (1001 Reviews) |  1 Bathroom
East Syracuse Hotel | Hilton Garden Inn Syracuse

Hotel in East Syracuse

An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a hot tub, and coffee/tea in a common area.
Housekeeping is available on request.
Hilton Garden Inn Syracuse offers 100 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include bathtubs, hair dryers, and toothbrushes and toothpaste.

This East Syracuse hotel provides complimentary wired and wireless Internet access. 42-inch LCD televisions come with digital channels. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.


An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Show more

Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Fireplace
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3 pm; check-in end time: 1:00 am contactless check-in available express check-in available minimum check-in age: 21
Check-out
Check-out before noon contactless check-out available express check-out available
Child Policy
Children are welcome.
Payment Policy
Fee for cooked-to-order breakfast: approximately usd 15.95 for adults and usd 10.95 for children pet deposit: usd 150.00 per stay pet fee: usd 50 per accommodation, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of usd 50 per accommodation, per stay, plus a deposit of usd 150.00 per stay service animals are welcome, and are exempt from fees welcoming dogs and cats only 2 total pets

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash safety features at this property include a fire extinguisher this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton)

Reviews

Keishauna
Aug 14, 2026 09:46:10 AM
Review Score:   4
Summary: I was extremely disappointed with this stay. I specifically selected this Hilton Garden Inn because the property advertised a pool and jacuzzi. I was in Syracuse for clinical and planned to use the jacuzzi to relax after being gone all day. I was not informed prior to my arrival that BOTH the pool and jacuzzi were unavailable. Instead, I learned this only after arriving and seeing a sign posted at the hotel. Had I been notified before my stay, I would have had the opportunity to choose another property. I also paid for breakfast, but breakfast did not begin until 7:00 AM, after I needed to leave for clinical. I explained this at check-in and asked to speak with a manager, but was told the manager had already left. Meanwhile, my aunt, who was staying down the hall, was provided two $15 restaurant vouchers due to the breakfast issue. I was initially offered nothing and did not receive comparable vouchers until the following day after addressing the issue again. I checked in Friday and checked out Sunday, so these issues affected essentially my entire stay. While my guest room was clean and the staff were generally friendly, the overall experience did not meet my expectations, especially as a Hilton Honors member. I believe guests should have been notified BEFORE arrival that major advertised amenities were unavailable. I would appreciate management contacting me regarding an appropriate resolution or service recovery for this stay.
See All Reviews

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Hilton Garden Inn Syracuse starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Hilton Garden Inn Syracuse has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Hilton Garden Inn Syracuse starts from $166 per night with includes Wheelchair Accessible, Balcony/Terrace, Business Services, Fireplace, Pool, Guest Services, Child Friendly, Hot Tub, Kitchen, Laundry, Bedding/Linens, Wellness Facilities, Entertainment, Breakfast, TV, Accessibility, Internet, Restaurant, Bar, Air Conditioner, Parking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hilton Garden Inn Syracuse is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Hilton Garden Inn Syracuse indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

See More

Popular Vacation Rental Destinations

Recently Booked Hotel